Panda Express Module 2 Practice Test 2025 – Complete Exam Prep

Question: 1 / 400

How can food service employees ensure customer satisfaction concerning safety?

By minimizing food preparation time

By following food safety protocols

Following food safety protocols is essential for food service employees to ensure customer satisfaction regarding safety. When employees adhere to established food safety guidelines, they significantly reduce the risk of foodborne illnesses, which can arise from improper food handling, storage, or preparation. This commitment to safety not only helps protect the health of customers but also fosters trust and confidence in the establishment. Customers are more likely to return and recommend a restaurant where they feel their health and safety are prioritized.

Other strategies, such as minimizing preparation time, offering discounts, or ensuring quick service, may contribute to customer satisfaction in different ways. However, they do not directly address the critical aspect of food safety and can even be detrimental if they compromise the safety standards in food handling or quality. Thus, adhering to proper food safety protocols stands out as the most effective way to maintain customer satisfaction regarding safety.

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By offering discounts on meals

By ensuring quick service

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